1. Introduction
Welcome to CanadaOnDemand.ca (“we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us through our website (the “Site”). This Privacy Policy explains:
- What personal data we collect
- How we use, collect, and store it
- Under which circumstances we share or disclose it
- Your rights regarding this information
By accessing or using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information You Provide:
- Name, email address, phone number, mailing address when you: register, subscribe, make inquiries, respond to surveys, or contact us;
- Billing details if purchasing products/services.
b. Automatically Collected Data:
We may collect data such as IP addresses, browser type, operating system, device information, pages viewed, and navigation paths through cookies, logs, or analytics tools.
c. Third‑Party Sources:
We may receive information from third parties (e.g., if you sign in via social media or marketing partners). You’ll be informed if that information is used.
3. Cookies & Tracking Technologies
We use cookies, web beacons, local storage, and similar tools to:
- improve site functionality and performance;
- analyze user interaction;
- deliver personalized content.
You can disable cookies via your browser, but note that doing so may affect site functionality.
4. Why We Use Your Information
Your information helps us to:
- Provide and administer Site services;
- Communicate with you about updates, offers, or your account;
- Customize user experience;
- Improve our Site and services;
- Conduct analytics and performance measurement;
- Comply with legal obligations.
We rely on legal grounds such as your consent, performance of contract, legitimate interest, or legal requirements.
5. Data Sharing & Disclosure
We do not sell your personal information. We may share it with:
- Service Providers/Contractors (e.g. payment processors, hosting, analytics) under contract;
- Affiliates or Partners when needed and permitted;
- Legal Authorities if required by law or to protect rights and safety;
- Business Transfers – in the event of a merger, sale, or assets transfer, your data may be transferred per this Privacy Policy.
6. International Data Transfers
We may transfer data to servers or service providers outside Canada. We’ll ensure safeguards are in place (e.g., contracts, third-party certifications) to protect your data under comparable standards.
7. Data Storage & Retention
Your data is stored securely using appropriate technical and organizational measures. We retain personal data only as long as necessary for the purposes described or as required by law.
8. Your Rights
Under applicable privacy laws, you have the right to:
- Access and request a copy of your personal information;
- Correct, update, or complete inaccurate or incomplete data;
- Delete your personal data (subject to legal retention obligations);
- Withdraw consent at any time;
- Object to or restrict certain processing;
- Request portability of data to yourself or a third party;
- Lodge a complaint with a privacy authority (e.g., Office of the Privacy Commissioner of Canada).
To exercise your rights, contact us via the details below. We may require verification before processing requests.
9. Security
We implement physical, technical, and administrative security measures to protect your information against unauthorized access, disclosure, alteration, and destruction. However, no system is fully secure and we cannot guarantee absolute protection.
10. Links to Third‑Party Websites
Our Site may contain links to other websites. This Privacy Policy does not apply to third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Information
Our Site is not directed to children under 13 and we do not knowingly collect personal information from them. If we become aware of such data, we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy periodically. We’ll post the revised version with an updated “Last Updated” date. If significant changes occur, we’ll provide prominent notice (e.g., banner or email).
13. Contact Us
If you have questions, want to access or correct your personal data, or wish to file a complaint, please contact: jcocommunications@rogers.com.
Last Updated: July 17, 2025